Your account
Changing or cancelling your membership, updating your details, and invoice and payment information.
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Changing or cancelling your membership
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Changing your membership plan
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Deactivating your borrower account
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Requesting to have your personal information deleted from our system
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Stopping sharing your car
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Selling your car to another Car Next Door Owner
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Removing the stickers from your car
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Pausing your membership while your car is unavailable for borrowers
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Unsubscribing from marketing emails
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What to do if your account is restricted
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Changing your membership plan
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Updating your details
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Invoices and payments
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Understanding your final trip charge
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Withdrawing refunds from your Car Next Door account
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How we calculate how far you drive
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How you pay for the distance you drive
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Waiting for a refund or payment from us
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Viewing your driving credit balance
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Using driving credits
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Overdue payment information
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How to pay an outstanding amount
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Receiving invoices after you've cancelled your account
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Where you authorised Car Next Door to take payment from your account or credit card
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Understanding your final trip charge