Managing your car
Information for current owners: managing your car's profile and calendar, maximising your income, invoices and payments, and dealing with damage, mess and other issues.
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Getting started as an owner
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Renting your car out - overview
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Resources for owners
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Owning a shared car - your responsibilities
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Getting used to sharing your car with other people
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Keeping your shared car clean
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Keeping your car roadworthy
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How long does it take to get regular bookings?
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Can I get a dedicated council car space for my car?
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Cleaning schedule service for car owners
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Reviewing time and distance after a borrower’s trip (Key Handover only)
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Renting your car out - overview
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Managing your car's profile
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Scheduling availability
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Can I cancel a Borrower's booking? Info for car owners
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Booking your own car: why it's so important
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How do I manage my car's availability calendar?
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Why is my car showing as 'available' when I've blocked it out?
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What is the Fair Availability Policy?
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What happens if a Borrower cancels their booking on my car?
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What if a borrower picks the car up late?
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How do I book another member's vehicle?
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Setting your booking preferences (Key Handover only)
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Can I cancel a Borrower's booking? Info for car owners
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Maximising your income
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Invoicing, payments and tax
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How and when will I get paid? Info for car owners
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Understanding your invoice - for car owners
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How to work out your car's income after costs
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Why did I get paid less than the 'credit' balance I saw online?
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How do I get an income summary for the financial year?
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What about Tax and GST?
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What happens if a Borrower doesn't pay?
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Can I give a borrower a discount for booking my car?
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I've stopped renting out my car - why am I still being charged for tolls?
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How and when will I get paid? Info for car owners
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Troubleshooting
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What if a Borrower has a problem during their booking?
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What should I do if a Borrower does the wrong thing?
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What should I do if a Borrower returns my car messy?
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A Borrower left something in my car
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The borrower is running late - what should I do?
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How do I block a borrower from booking my car?
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How to open your car's lockbox
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Do I need to keep my car's registration papers in the car?
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What if a Borrower has a problem during their booking?
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Dealing with damage