Why your application may have been declined

Short answer:

To keep Car Next Door safe and secure, we need to maintain a high level of security. Our screening processes are very strict, which means unfortunately we sometimes screen out good people.

For our neighbourly car-sharing community to operate smoothly and keep our members and their cars safe, we need to maintain an extremely high level of security. We use a range of systems and checks to screen every applicant to keep Car Next Door safe, secure and fraud-free.

For the safety of our community and the real people’s cars that are shared, we have to keep our screening processes so strict that they unfortunately sometimes screen out good people. To maintain the security of our screening process, we can’t provide any reasons or discuss why your application was declined.

We understand how frustrating it can be to have your application declined without any explanation and are sorry for any hassle or disappointment caused.

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