Our comprehensive insurance doesn't include coverage for personal items in the car, for Owners or Borrowers. If your belongings are lost or damaged while in a Car Next Door car, unfortunately we won't be able to arrange replacement under our insurance policy.
We recommend Owners don't leave anything valuable in their cars, as personal items aren't covered by insurance. If you have contents insurance, you may be covered for items that go missing from your car under that policy. Some policies include coverage for items away from home, so contact your insurer to check.