Short answer:

Having clear parking instructions will help your Borrowers return your car to the correct place, and avoid parking fines. You can update your parking instructions through the website or app at any time.

Updating your parking instructions

You can update your parking instructions through the website or app.

  1. Log in and go to Cars > Manage car > Edit profile > Parking on the website, or to Cars > Parking on the app
  2. If your car is street parked, you'll be asked if you have a parking permit. If so, you can enter more details about the permit.
  3. If your car has a dedicated park, you'll be asked if it is in a garage or gated area. If so, you can enter details for how to access the building or gate separate to the parking spot.
  4. Fill in Best places to park and Where not to park. You can include photos and link to a video to ensure borrowers know exactly what you're talking about!
  5. Click 'Update parking instructions' on the website or 'Save' on the app

Tips for writing clear parking instructions

 Important

Make sure that the address you list in the 'Ideal parking address' section is in an unrestricted parking zone. This is the address that will be displayed to borrowers as the 'ideal park' for your car and they'll be asked to return the car as close to this address as possible. It must be an address where the car will not get a fine if it's parked there.

  • Keep your instructions clear and concise
  • If your car is street parked, include any nearby streets with unrestricted parking
  • If you have a parking permit, include the streets where your permit is valid
  • Ask a friend to read over your parking instructions and let you know if they make sense

Related articles

Updating your car's profile
Changing your car's homezone
Where Borrowers return your car

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