Short answer:

To move your lockbox, you will need to generate a shackle code. You will find the instructions and a button for generating these codes in the website or app.

  1. Log in to the website and go to Cars > Manage car > Edit profile > Lockbox OR log in to the app and go to Cars > Parking
  2. Click 'Generate shackle code'
  3. Follow the instructions to move your lockbox
  4. Test that the lockbox wakes up (follow the instructions in the website or app)
  5. Update the 'Lockbox location' field with the lockbox's new location

If you're moving your lockbox from your property to your car, get in touch with us first. We'll need to send you a bracket to secure the lockbox on your car's window.

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