With thousands of real people’s cars shared by tens of thousands of borrowers each week in the Car Next Door community, it is crucial that we have clear, firm and consistent rules to establish liability for damage.

Damage liability is determined under the rules set out in the Member Agreement and Damage Policy. Any disputes between members, or between a member and Car Next Door, are managed under the Dispute Resolution Policy.

Also see the other articles in this section (listed below) for more detailed information.

 

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