The Car Sitting program helps Owners find Borrowers who can host their cars while they're away or if the Owner needs a better parking solution for their car.
The car sitting program is designed to match Owners needing someone to host their car – because they're going on holidays or don't have a parking spot themselves – with Borrowers who have an unused parking space or easy street parking at their place. Car Next Door will put Owners and Borrowers in touch through a forum so you can work together to come to an agreement.
How does it work?
Owners: A car sitter will park your car at their place for it to be rented out from there, in exchange for a monthly driving credit allowance you provide for the sitter to borrow your car. We recommend you also put your car on our monthly cleaning schedule (if your car will be parked in an eligible area) as an easy way to keep it clean.
Borrowers: In return for parking the Owner’s car at or near your house, you will be given free Heavyweight membership and driving credits every month to use on the car.
How much does the car sitter do to look after the car?
The car sitter's basic role is just to provide a parking space, but you can negotiate for the sitter to provide more services in exchange for a higher driving credit allowance. The Owner and Borrower negotiate their agreement with each other directly, so it's up to the two of you to agree on what the sitter will do and how many driving credits they'll receive each month.
Extra services you may like to negotiate include:
- Cleaning the car (if you choose not to/can't use our cleaning schedule)
- Checking the car regularly for issues like damage, mess or low fuel and letting the Owner know
- Driving the car to the mechanic when required
Car Next Door won't check that the sitter is performing these duties or get involved in disputes over any extra services you negotiate.
How do I sign up?
Owners: Email email@example.com to let us know you are interested in the car sitting program and we will add you to a private forum where you can post your car’s details. Borrowers will contact you if they think they are a good fit.
You and the potential sitter will work together to come to an agreement on how many driving credits you will offer each month and the start and end dates of the arrangement. You will then need to notify Car Next Door of what you have agreed.
Borrowers: We will send you an email when you become eligible to join the program with information on how to join the private car sitting forum and browse for cars to sit. Please don't post in the forum advertising yourself as a car sitter. Just browse the available cars and comment on any that you might be able to look after.
How much does it cost?
Owners: You and your sitter will come to an agreement on how many driving credits you’ll offer the sitter each month in return for looking after your car. If you use our cleaning schedule, you’ll also be charged $40 a month for a full clean from our cleaning service provider. These driving credits and cleaning charge will be taken out of your income each month and will show on your invoice.
Borrowers: It’s free to join!
Am I eligible?
Owners: This program is designed for Owners who need their car hosted for at least one month. For shorter periods of time, you may be more suited to using our cleaning schedule and tools for checking on your car remotely. The car sitting program is only suitable for cars using our Instant Keys technology.
Borrowers: You will become eligible when you've taken two trips through Car Next Door. We’ll send you an email with more information when you become eligible.
Owners: have a plan for managing fines if you're going away
If you're going away, make sure someone is checking your mail and letting you know of any fines your car receives. If you miss the due date for nominating the responsible Borrower, you may be stuck paying the fine and any associated demerit points yourself. Get more tips for renting out your car while on holidays.
Frequently asked questions
Can the Owner change the driving credit allowance when the car is with a sitter?
Yes, however any changes need to be mutually agreed and you’ll need to advise Car Next Door. If the Owner makes any changes without notifying the sitter, they may be liable for any extra costs incurred to the sitter as a result.
How does the agreement end?
The agreement ends automatically on the date you nominated when you first notified us of the arrangement. Both the Owner and sitter will receive an email a week before the agreement is due to end with all the information you need, including help on extending your agreement if required.
The car was damaged while parked in between bookings, how does the damage cover work?
If the car is damaged outside of a booking (eg, by a falling tree branch, or a unknown vehicle hitting the wing mirror in passing) the Owner's damage cover will apply, the same as if it was still parked at the Owner's address. The sitter's liability only applies during their bookings, the same as any other Borrower.
How much notice do I need to give Car Next Door to set up a car sitting agreement?
Once you’ve come to an agreement with your sitter, we need two weeks notice to set everything up. Make sure you plan ahead so you have time to find a sitter, come to an agreement, and give us two weeks to set up the agreement. We can’t guarantee we’ll be able to set you up in time if you don’t give us enough notice.
What happens if the sitter ends the agreement early?
If the sitter ends the agreement early we will recover any credits you have paid out in advance. You will need to post your car in the car sitting forum again to find a new sitter. If you are away and unable to do this, give us a call so can will help you out.
What happens if the sitter books out my car excessively?
The sitter is just like any other Borrower – any trips they take will be billed and you will receive income from them once they have exhausted their monthly driving credit allowance.
Will I make less money?
How much car sitting will impact on your earnings will depend a lot on how far away your new sitter is from your car’s current location. You may lose some regular borrowers while the car is away, but you will pick up some new ones in the new location.
What happens if I need the car?
If you or one of your additional drivers needs your car, you can block it out no more than three days in a month. In exceptional circumstances please get in touch and we will figure out a way to get you on the road.
Do I still pay the booking fee as a car sitter?
No, we’ve got you covered. As part of your agreement, Car Next Door will give you a free Heavyweight membership, which includes no booking fees and no fees to reduce your excess to $500 (usually $19/month).
The car broke down, what do I do?
If the car breaks down or has mechanical issues, contact the Owner to get the repairs organised. If they are not able to do so get in touch with Car Next Door and we will take the car offline until the Owner is available to attend to it.
How do I book the car?
The car you're sitting will appear under the 'Cars' tab when you log in to the website or app, with a handy button to make a booking. Your driving credits will automatically be applied to your bookings on this car, and you’ll be charged at the normal rate after you’ve exhausted your monthly driving credit allowance.