Renting your car out is pretty easy, but there are a few key things you need to know. If you ever have questions or need clarification on how anything works, you'll find all the information you need right here.

Help Centre

The Help Centre contains all the information you need about managing your car. If you have any questions, this should be your first port of call. Through the Help Centre you can also report any issues to us.

Visit the Help Centre

Owner tutorials

We have a series of interactive tutorials covering the main things you need to understand as a car share owner. If you need a refresher on how it all works, this is a quick and easy way to brush up on the essentials.

Tutorial 1. Getting set up for sharing
Tutorial 2. Lockbox and keys
Tutorial 3. Instant bookings and managing your calendar
Tutorial 4: Getting your first bookings
Tutorial 5: Availability
Tutorial 6: Marketing your car
Tutorial 7: Creating your car's profile
Tutorial 8: Using the website and app
Tutorial 9: Managing bookings
Tutorial 10: Fuel
Tutorial 11: Earnings and payments
Tutorial 12: Communicating with borrowers
Tutorial 13: Damage and repairs
Tutorial 14: Your responsibilities
Tutorial 15: Environment and community
Tutorial 16: Spreading the word

How it works guide

For a quick overview of some key topics, along with links to find more detailed information, take a look at our quick guide to renting your car out with Car Next Door.

Read the guide - Instant Keys Read the guide - Key Handover

Get in touch

If you still have questions or need help with a specific issue, get in touch with our Member Experience team. You can talk with us over live chat (during business hours) or send us an email. If it's an urgent enquiry, give us a call so we can sort it out ASAP.

Contact us

Owner Experience Team

Our Owner Experience team can help you set your car up for success and get the most out of sharing your car. They can give you tips to boost your income, take your feedback about the platform, and discuss overall bookings and car performance.

To ensure our Owner Experience team are available when you need them please note that they aren't able to assist with damage cases, processing enquiries, or fast-track existing tickets.

Book a call

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