Short answer:

You can unsubscribe from our marketing emails by clicking the 'Unsubscribe' link at the bottom of an email from Car Next Door or by logging in to manage your notification preferences.

Managing your notification preferences

Choose which communications you want to receive through the notification preferences centre.

  1. Log in to the website
  2. Click the menu in the top right corner and select 'Account'
  3. Click 'Notification preferences'
  4. Select which notifications you'd like to receive, and by which channels

Note that if you're a member of Car Next Door, you will still receive transactional emails relating to your account, trips and cars.

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Comments

4 comments
  • According to these account settings I was already unsubscribed from all notifications except essential account messages. Yet as soon as I did one search, I was suddenly being bombarded with emails and push notifications nagging me to hire a van. What is even more ridiculous is that these notifications were trying to get me to hire in a different state to where I searched and where I live. Harrassment is only going to make me LESS LIKELY to hire through Car Next Door, not more.

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  • Hi Samantha, very sorry to hear this! I've escalated for our settings to be checked, because this is absolutely not our intention.

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  • I have unsubscribed but I still receive emails. Worse, there is no "unsubscribe" option on the marketing email. which is only likely to cause me to be even more likely not to use your service. Unsubscribe me!

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  • Hi Nicholas, sorry to hear you're receiving emails after you've unsubscribed. I've unsubscribed you now so you shouldn't receive any more promotional emails from us. Please get in touch if you do. Please note that you can't unsubscribe from certain emails, like updates to our terms of use, as we are legally required to send these to you.

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