Your car is insured for its market value whenever it’s covered by our insurance.
- On our Instant Keys plan - your car is covered by our insurance at all times
- On our Key Handover plan - your car is covered by our insurance whenever it’s with a borrower
If your car is a total loss while covered by our insurance
In the unlikely event that your car is damaged beyond repair in an accident or stolen, you will get an amount equal to what your car is currently worth ‘in the market’ - that is, what it was worth before the loss occurred.
An independent assessor will assess the current market value of the car at the time that it had the accident. They have a number of different ways of doing this - including consulting Redbook and CarSales and other databases they have on hand. Their assessment will decide what similar cars in a similar condition are worth.
If you disagree with the market value established by the independent assessor, you may request to have it reviewed and provide any additional information on your car's value that may have been missed or overlooked in the initial assessment.
As your car's market value naturally depreciates over time, the amount that you would get if your car were written off will change as well. For example, your 10 year old Toyota Corolla was worth $8,000 when you first listed it on the platform, but when it is written off a year later, it’s only worth $7,000, then you would get $7,000.
(Of course, if you owe a Damage Cover Liability amount, this will be deducted from your final payment).
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