Notifications of new bookings on your car

Short answer:

Each time a Borrower books your car, you'll receive an email and SMS with the time and date of the booking, and the Borrowers contact details.

If you're on our Key Handover plan, you'll need to contact the Borrower so you can arrange to meet and give them the keys before the booking.

If you're on our Instant Keys plan, our secure lockbox handles the key exchange for you so you just need to make sure your car is clean and has at least quarter tank of fuel, and the key and lockbox are in place.

Some owners like to SMS the Borrower before the booking to say hello and remind them of any key information, but that's up to you. Borrowers receive all the instructions they need through the app.

Unsubscribing from booking notifications 

If you'd prefer not to receive some or all of the booking SMS notifications, get in touch and let us know which you'd like to stop. We can unsubscribe you from:

  • New booking notification
  • Cancelled booking notification
  • Edited booking notification
  • Completed booking notification

You'll still receive the emails.

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