Will I need to pay a deposit when I book a car?

Short answer:

You will pay a $150 deposit for your first trip only. From your second trip on, you won't pay a deposit.

At the end of your trip, your distance charge will be deducted from the deposit. If there's any money remaining, you can leave it in your Car Next Door account for future trips, or transfer it back to your card or bank account.
 
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When will my deposit be refunded?

Trips booked before 8 March 2019

We recently changed our process to take a $150 deposit instead of a $250 credit card pre-authorisation. If you booked a trip before 8 March 2019, we may have placed a pre-authorisation instead of a deposit. 

The $250 is set aside (essentially frozen in your account) by your card provider, but your account will not be debited until the final payment for your trip is processed - usually overnight after your trip ends.
 
The pre-authorisation ensures that there will be funds on your card to pay for the booking, including any damage, fees, fines or tolls we get notice of after your booking ends.
 
We only took a pre-authorisation twice per Borrower.
 
Each pre-authorisation lasts for 7 days. Any trips that you take during those two 7-day periods will be covered by the same pre-authorisation.
 
For example:
  • Two trips, spaced several weeks apart: You book a trip. We take a $250 pre-authorisation and return it 7 days later. Two weeks later, you book a second trip. Again, we take a $250 pre-authorisation and return it 7 days later. After this, you will not have a pre-authorisation for any future trips.
  • Two trips in one week: You book a trip. We take a $250 pre-authorisation. Four days later, while the pre-authorisation is still in place, you book another trip. It is covered by the same pre-authorsiation. The pre-authorisation is released 7 days after it was placed - the extra trip does not extend the duration. A month later, you book a third trip. We take a $250 pre-authorisation and return it 7 days later. After this, you will not have a pre-authorisation for any future trips.
 
 
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