Understanding your invoice - for car owners

Short answer:

Your monthly invoice details all your car's trips and income, fuel charges, and any other credits or debits on your account.

Your PDF invoice can be downloaded from your Account page when you log in to the website (not the app) after the end of each month. It will also be emailed to you.

What's on your invoice 

Your invoice details all the income and charges on your account from the last calendar month.

Your Income

When a Borrower uses your car, you receive:

  • Time income: a percentage of the time charges, as per your sharing plan
  • Distance income: 13, 25 or 37 cents per kilometre that the Borrower drives, depending on the distance rate your choose

Fuel charges

You may see charges on your invoice for your fuel Borrowers bought for your car. These charges may be higher or lower than the amount of fuel that borrowers have used that month, which can be confusing.

Fuel is charged to you in the month it is purchased, while the borrower pays for it in the month their trip ends, so it can sometimes seem as though you have paid more for fuel than you got paid back for.

Read more about how fuel charges work

Monthly membership fee

Depending on your sharing plan, you may pay a monthly membership fee. In your first month of sharing your car, you'll pay two membership fees: a pro-rata fee for the remaining days of your first month and a fee for the next month paid in advance.

Tolls

If we’ve installed a toll tag in your car, your personal tolls will appear on your invoice and be deducted from your income. Tolls are processed at the end of each month, so they’re charged to you one month later.

If you’re on the Key Handover plan, reimbursements for any tolls Borrowers incurred in your car will appear on your invoice as a credit.

Your trips in other cars

If you borrowed another member’s car this month, the cost of the trip will appear on your invoice and be deducted from your income.

Understanding your overall financial benefit

To work out how much you are actually benefiting from renting your car out, you will need to look beyond the 'Closing Balance' on your account (the amount that goes in to your bank account) and understand a bit about your car's running costs. Learn how to work out your car's income after costs.

Related articles

How and when you'll be paid
Viewing your invoice
How Borrowers pay for fuel

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  • I have a charge in my invoice, 25 dollars for other credits/charges, what charges? And 35 dollars for other personal costs, what personal costs? Invoices need more info.

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