Short answer:

When you rent your car out through Car Next Door, it’s covered under our comprehensive fleet insurance policy whenever it’s with a Borrower. If you’re on our Instant Keys Plus+ or legacy $60/month sharing plan, you and up to 5 Additional Drivers are also covered by our policy, so you can cancel your existing insurance.

Your car’s coverage under our fleet insurance policy includes coverage for:

  • damage
  • theft
  • third party loss
  • hail, flood and fire

If your car is damaged or lost while covered by our insurance, we’ll investigate to determine who is responsible, manage the claim with the insurer and organise the repairs. Like other comprehensive insurance policies, our insurance doesn't cover general wear and tear. 

If you'd like coverage for your car outside of Borrower bookings, you'll need to arrange cover with another insurer, or switch to the Instant Keys Plus+ sharing plan.

Car-sharing and your current insurance

Every insurer has its own policies, so you'll need to contact your insurer or check your PDS to see if sharing your car will impact on your current insurance.

These major Australian insurers have confirmed that they're happy to cover cars that are also rented out through Car Next Door:

  • APIA
  • Allianz
  • IAG brands
    • NRMA
    • RACV
    • SGIC
    • SGIO
  • Real Insurance
  • Suncorp brands
    • AAMI
    • APIA
    • GIO
    • Suncorp

When requesting a policy quote, you may mention that you primarily use your car for personal use and occasionally share it on a platform called Car Next Door. 

If the consultant is unsure of cover, ask them to search their internal knowledge base for "car sharing" or "Car Next Door"

Most insurers have updated their internal information but the consultant may not be across the policy update yet since the change is still new. If they are unable or willing to help, hang up and call back to try with another consultant. 

If you'd like some additional guidance on what to ask your insurer, just get in touch with us.

Instant Keys Plus+ and legacy $60 sharing plans

Cars on our  Instant Keys Plus+ plan (or legacy $60/month plan) are also covered by our comprehensive insurance outside of Borrower bookings. You’re covered when you drive, and you can also nominate up to five additional drivers to be covered. You can cancel your existing insurance policy.

More detail

Your car's coverage under our insurance policy is set out in the:

Related articles

What happens if your car is damaged during a Borrower trip
What happens if your car is damaged outside a Borrower trip
If your car is damaged through hail, fire or theft
Reporting new damage

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