Short answer:

How much you’ll pay in membership fees depends on which Sharing Plan you choose. There’s a free plan, a $19 plan, and a $119 plan (as well as a legacy plan for cars listed before 8 July 2019). Each plan makes it possible to earn money from your car, with different inclusions.

Our sharing plans

  Key Handover Instant Keys Full-Time Fleet
Monthly membership fee Free $19 $119
Keys Meet Borrowers to give them the keys Our smart lockbox handles the key exchange Our smart lockbox handles the key exchange
Device installation N/A Fee may apply to cover postage and first month's sharing plan fee Fee may apply to cover postage and first month's sharing plan fee
Mileage tracking Reported manually through the app Handled automatically by our GPS device Handled automatically by our GPS device
Tolls Reported manually each month by you Handled automatically by our toll tag Handled automatically by our toll tag
Damage cover No cover between bookings No cover between bookings Between booking cover
Time income 60% of all hourly and daily income your car earns 60% of all hourly and daily income your car earns 75% of all hourly and daily income your car earns
Distance income 13c, 25c or 37c for each kilometre Borrowers drive, depending on the rate you choose 13c, 25c or 37c for each kilometre Borrowers drive, depending on the rate you choose 13c, 25c or 37c for each kilometre Borrowers drive, depending on the rate you choose
Roadside assistance Coverage for your car while it’s with a Borrower Coverage for your car while it’s with a Borrower Coverage for your car at all times
Eligibility requirements Standard eligibility requirements  Standard eligibility requirements

 Standard eligibility requirements plus:

  • must be available at least 80% of days each month
  • only driven between bookings for a max of 1,000kms a year or 10% of borrower kilometres (whichever is lower)
Borrowing plan for when you borrow cars from other Owners Standard borrowing plan Heavyweight borrowing plan Heavyweight borrowing plan

All plans also include:

  • use of our website and app to manage your car
  • support around the clock from our friendly team if you or a Borrower need help
  • marketing for your car
  • protection against the risk of non-payment

Which plan should I choose?

Each sharing plan has been designed to suit a different kind of owner.

Key Handover is perfect for you if you want to share your car without committing to a monthly fee and don’t mind meeting borrowers in person or reporting distance and tolls. It’s also the best plan for cars parked in a secure car park garage that borrowers can’t access themselves.

Instant Keys suits you if you want to share your car when you aren’t using it yourself and want the convenience of contactless bookings and automatic distance and toll tracking.

Full-Time Fleet is designed for cars that are dedicated to sharing and only driven by the owner short distances for sharing-related purposes (like taking it to the mechanic, petrol station or car wash).

Changing your plan

You can change your sharing plan at any time, and the change will take effect from the beginning of the next billing cycle. If you think another plan is better for you, or have questions about the differences and which might be best, contact us on live chat.

Legacy $60/month sharing plan (no longer available)

Cars listed before 8 July 2019 may be on our legacy $60/month sharing plan. This plan has the same inclusions as the Instant Keys Plus+ sharing plan, with the only difference being the Owner's share of time income. Owners on the Legacy plan receive 50% of the first $240 in hourly and daily earnings each month, and 75% of hourly and daily earnings after that. There's a minimum availability requirement for cars on this sharing plan: cars must be available for 50% of weekdays and 50% of weekend days each month.

Instant Keys Plus+ (legacy) plan (no longer available)

Cars listed before 22 November 2021 may be on our Instant Keys Plus+ (legacy) plan. This plan has the same fee and inclusions as the Full-Time Fleet sharing plan listed above. The eligibility requirements are different: cars must be available 75% of days and the 1,000km/year personal driving limit does not apply.

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Comments

4 comments
  • The book a call link doesn’t work!

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  • Hi Damien, I've just tested the link and it's working for me. There are no time slots available in February though so if you'd like to discuss changing plans sooner than next month (or you're still having trouble with the book a call link) it's best to lodge a help request at carnextdoor.com.au/help and our Owner Experience team will get back to you.

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  • "Owners on the Legacy plan receive 50% of the first $240 in hourly and daily earnings each month, and 75% of hourly and daily earnings after that. There's a minimum availability requirement for cars on this sharing plan: cars must be available for 50% of weekdays and 50% of weekend days each month." What happens when they are blocked out for more than required time? What does CND take then?

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  • Can I as an owner access to GPS position of my car with Instant Keys plan?

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