You'll receive an invoice each month by email. You can also view all your invoices and recent transactions through the website on the Account page.
Accessing your invoice
Your invoice for the previous month will be sent out between the 3rd-10th of each month. You will receive an email notification when your invoice is available to view.
If you have been charged an amount and want to check what it was for, you can access your monthly invoice history at any time by logging in to view your account.
Note: invoices can only be viewed through the website (not app).
- Log in to the website (not app)
- Click on the menu in the top right corner and select 'Account'
- Click on 'Account summary'
- Choose the monthly invoice you'd like to view and click 'View invoice'
Receipts for individual trips
We'll email you a receipt for your trip after it's been billed. For most trips, this happens overnight but for some trips, it can take a few days.
Checking recent charges before your invoice is released
Invoices are sent once a month, but you can view a list of your recent transactions by logging in to the website and choosing 'Account > Account summary' from the menu. Scroll down to the 'Past transactions' section to see a list of your transactions since your last invoice.