NOTE: This article has information for borrowers. If you're a car owner and need to stop sharing your car, please see I need to stop sharing my car- what do I do?
Our Featherweight plan is free, so instead of cancelling your account you can switch to Featherweight and keep your account open just in case you ever need a car again.
Cancel your membership
If you wish to cancel your membership permanently:
- log in to Car Next Door website (not app)
- click on the menu in the top right corner of the screen
- select 'Account'
- Under the 'Account Summary' section, click 'Cancel membership'
Note: You'll need to be logged into the website to do this; you can't currently cancel your account through the app.