You can switch between the free Featherweight plan and the $19/month Heavyweight plan at any time through the website (not app).
- Log in to the website (not app)
- Click on the menu in the top right corner
- Click on 'Account'
- Under the 'Your membership' section choose your new membership plan from the 'Change your membership plan' drop-down menu
- Click 'Change'
Changing from Heavyweight to Featherweight - The change will take effect from the first day of the next month. This means that you will still receive the benefits of the Heavyweight plan (no booking fee and reduced excess) until the end of the month, but you will not be charged any further $19 plan fees.
Changing from Featherweight to Heavyweight - The change will take effect as soon as we collect payment from your card for the $19 monthly fee. The billing cycle for the Heavyweight plan is done on a calendar month basis. This means that you'll be charged $19 when you first switch to Heavyweight, and then $19 at the start of every new month. Even taking just one trip on the Heavyweight plan saves you up to $23 in booking and Damage Cover Liability reduction fees, so you're getting more than $19 value even if your first month on Heavyweight isn't a full calendar month.