All payments are automatically managed by our billing system. We'll charge your credit or debit card after your trip and you'll get an invoice each month.
You will need to enter your credit or debit card information before you book a car. We may take a card pre-authorisation before your trip.
Most trips will be charged to your card the night after you have finished your trip, but on occasion it may take up to a week for the trip to be charged. We will provide you with an itemised invoice at the end of each month. (See "Where can I view my invoice?")
You can log in to the members' site at any time and check the "Account" tab to see details of the charges if you don't want to wait for your monthly invoice.
Pre-payment for long trips
For trips longer than seven days, we will charge part of the total cost in advance and may take progress payments throughout the booking. We usually collect the pre-payment within 7 days of the trip starting.
At the end of your tip, we'll calculate the final total cost. If this is less or more than we have already charged you, we'll fix up the balance then.