Short answer:
When you borrow cars with Car Next Door you pay for the time you book the car and the distance you drive, as well as a booking fee and damage protection fee. You also pay for any tolls you incur on your trip. You can see how much each car costs by entering the dates and times you need a car when searching for cars.
When you book a car you pay for:
- the time you book the car
- the distance you drive
- a booking fee
- a Basic Protection fee
- an optional Premium Protection fee
- any tolls you incur on your trip
You may also pay extension fees and a deposit.
Time charges
Each car has both hourly and daily rates that are set by the Owner of the car. You pay by the hour until you reach the daily rate – the daily rate is the most you'll pay for a car in a 24 hour period. Some cars have peak rates set for certain days, so you may notice a car costs more on some days of the week (like weekends) or times of the year (like long weekends and Summer holidays).
Quick tip
Enter the dates and times you need a car when searching to see the total cost of your trip, excluding distance and tolls. This will help you compare different cars and understand the estimated cost of your trip for the dates you've chosen.
Distance charges
You pay a distance charge for each kilometre you drive. The distance rate is chosen by the car's owner - it will be 21c, 33c or 45c per kilometre - and clearly displayed on the car's profile. This includes your fuel and also covers the owner for wear and tear on the car.
Booking fee
To help run our platform we charge a booking fee on all trips. Borrowers on our legacy Heavyweight plan don't pay booking fees.
Basic Protection fee
Basic Protection provides you with damage and loss protection for your trip, with a Damage and Loss Liability of $2000. This is included for all trips.
Premium Protection fee
You may also choose to reduce your Damage and Loss Liability by adding Premium Protection for an additional hourly or daily rate. See the rates and plans page for details.
Borrowers on our legacy Heavyweight plan have Premium Protection included with every trip.
Tolls
If you incur any tolls on your trip, these charges will be added to your final trip charge, along with a processing fee of $0.86 per toll. Tolls are tracked and charged to you automatically, so you don't need to buy a toll pass or bring your own toll tag.
Extension fee
An extension fee of $0.50 will be charged if you choose to extend your trip after it has started.
Security deposit
For your first trip with Car Next Door, you'll pay a deposit, which will be refunded after your trip.
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