How you pay for the distance you drive

Short answer:

When you borrow cars with Car Next Door, you'll pay an hourly or daily rate plus a rate per kilometre. The per kilometre rate includes fuel, and also compensates the Owner for all the other running costs associated with your driving, like tyre wear and servicing.

Distance rates

Each car has a distance rate chosen by its Owner. Owners can choose from three distance rates: 21c, 33c or 45c per kilometre. Each car's distance rate is displayed on its profile and in the search results.

After your trip has ended, we'll calculate how far you drove and charge you for each kilometre according to the distance rate.

What the distance rate includes

The distance rate includes all the fuel you use and helps to cover the Owner's other running costs from your driving. Running costs include things like tyre wear, servicing costs, and general wear and tear on the car.

Different distance rates for different cars

Different cars cost different amounts to run, so we let the Owner choose how much they charge per kilometre. An efficient hatchback is much cheaper to run than a fuel-guzzling van or convertible that needs premium fuel. Having different rates helps ensure the Owner is adequately covered for their running costs.

Progressive payments for long trips

In most cases, distance charges are only charged after your trip has ended. If you are driving more than 300km, we may ask you to pay for the trip so far, and then continue your booking. We’ll notify you by email and SMS first, then charge your card the following day. If you receive this message and won't be able to make the payment, please contact us right away.

 Pro tip

You can view your current estimated distance from 24 hours after your trip has started, by going to Trips and checking the Trip cost summary for your current booking.

If a progressive trip payment is taken, your trip will also be split into two: your original trip (which will be ended), and a new trip that covers the rest of your booked time. The total charges for the original trip will be finalised so that the owner can receive their income, and won't be out of pocket for the fuel you've purchased. If a booking fee would normally apply, we will not charge it on the second booking.

Related articles

Who pays for fuel
Buying fuel during a trip
Pricing for borrowing cars
How you pay for the cars you borrow

 

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