At the conclusion of each booking, the Car Owner and Borrower have 10 days to leave a review for each other. They will be available once both parties have left a review, or at the end of the 10 day period.
Borrowers and Owners can write:
- A public review, available for other users to see
- A private review, available only to the other party
- A note for Car Next Door
A message will pop up inviting you to leave a review when you click ‘End Now’ at the end of your booking. Give a thumbs up or thumbs down and leave any comments you would like.
Alternatively, to review completed trips, you can log in to the website or app, go to ‘Trips’ and select the trip for which you would like a leave a review. Click "View Details" and scroll to the bottom to see the review section.
Log in, go to 'Cars' and click 'View details' next to your car. You will see a 'Pending reviews' tab with any borrower trips that you can review. Give a thumbs up or thumbs down and leave any comments you would like.
Alternatively, you can click on a completed trip from your vehicle's calendar and leave a review.