Short answer:
You can end your trip through the app or website - once you've parked and locked, taken photos, and completed all the other return steps, hit the 'End trip' button.
When you drop the car back - especially if you're returning early - you should end your trip.
To do this:
- log in (the site or app will be in "trip flow")
- follow the steps to return the car, take photos and return the keys
- hit the 'End trip' button
You will need to have completed all the pick up steps in the app to be able to access the return steps. You should see a button that says 'Park and return'. If you don't, make sure you've completed all the pick up steps.
Remember
If you complete a trip early, the remaining time is considered “cancelled time”. You will still be charged for this time, unless another member books the car. More detail
Related articles:
Returning a car early
What happens if you forget to hit 'end booking'
Comments
After doing all the requirements to end the booking, I hit the key “end booking” and it says “unable to end booking”. What am i doing wrong?
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