Short answer:

You can end your trip through the app or website - once you've parked and locked, taken photos, and completed all the other return steps, hit the 'End trip' button.

When you drop the car back - especially if you're returning early - you should end your trip.

To do this:

  1. log in (the site or app will be in "trip flow")
  2. follow the steps to return the car, take photos and return the keys
  3. hit the 'End trip' button

You will need to have completed all the pick up steps in the app to be able to access the return steps. You should see a button that says 'Park and return'. If you don't, make sure you've completed all the pick up steps.


If you complete a trip early, the remaining time is considered “cancelled time”. You will still be charged for this time, unless another member books the car. More detail

Related articles:

Returning a car early
What happens if you forget to hit 'end booking'

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1 comment
  • After doing all the requirements to end the booking, I hit the key “end booking” and it says “unable to end booking”. What am i doing wrong?

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