If you are moving house, you will need to update your car's homezone to your new address.
- Log in to the website and go to Cars > Manage car > Edit profile > Parking, or log in to the app and go to Cars > Parking
- In the app, enter the new details under 'Schedule a location change'. In the website, click 'Schedule a location change'
- Enter the address of the ideal park for your car*
- Click 'schedule change'
You can enter your new address and the date that this move will be effective. Make sure you also update the parking instructions for the new location.
If your homezone address has moved more than 500m from your previous address, we will need to cancel any bookings that are affected by the move.
If your lockbox is attached to a wall or fence, you will need to generate a shackle code. You will find the instructions and a button for generating these codes in the website under Cars > Manage car > Edit profile > Lockbox.
Don't forget to test it after you've moved it as it can go into an unresponsive mode and needs to be woken up (read the instructions on the page carefully).
Once you've installed the lockbox at your new location, remember to update the lockbox location details in your car's profile.
*Your car's 'ideal parking address' must be a place where your car can be parked for any length of time without getting a fine.
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