The final cost of your trip is made up of a number of charges. You can see a full breakdown of the charge by selecting the relevant trip in the website or app and an explanation of each charge below.
Breakdown of trip charges
The charges for your trip will consist of:
- a charge for the time you had the car
- a charge for the distance you drove
- a booking fee
- a charge to cover Basic Protection (this will be displayed as 'Liability reduction')
It may also consist of:
- a charge to add Premium Protection
- a cancelled time or unused time charge
- toll charges and processing fees
- fees to extend your trip
Time, booking, Basic Protection and Premium Protection fees are charged at the time you book your trip, with the other fees charged during or after your trip.
To see a full breakdown of your trip costs, log in and select the relevant trip under the 'Trips' tab.
The car's hourly and daily rates are set by the Owner. The car's hourly rate applies for each hour you have the car, until you reach the daily rate. The daily rate is the most you will pay for the car for any 24 hour period.
To help run our platform we charge a booking fee for each trip.
Borrowers on our legacy Heavyweight plan don't pay booking fees.
Basic Protection and Premium Protection
These are charges for your Damage and Loss Liability reduction. Basic Protection is included with every trip, and listed as ‘Liability reduction’ on your trip cost breakdown. You can upgrade to Premium Protection for an additional fee.
Borrowers on our legacy Heavyweight plan have Premium Protection included with every trip.
You pay a distance charge for each kilometre you drive. This includes fuel as well as other running costs associated with your driving. This distance charge is 21c, 33c or 45c per kilometre, as chosen by the car's Owner.
Any tolls you incur are charged to you. Most tolls are charged within 48 hours of them being incurred but some tolls may take up to a month.
We charge a processing fee of $0.86 on each toll, which will be listed separately.
Unused time or cancelled time
If you cancel or change your trip, or return the car early, you may see a charge for unused or cancelled time. See a full explanation of these charges.
You pay an extension fee of $0.50 each time you extend your trip past its end time. If your trip's end time has already passed, you'll pay a late extension fee of $10.